F A Q
What is IPTV and how does it work? IPTV (Internet Protocol Television) delivers live TV and on-demand content through your internet connection instead of satellite or cable.
Do I need a satellite dish or cable for IPTV? No. IPTV works entirely over the internet — no dish, cable, or antenna needed.
What internet speed is required for IPTV? A minimum of 15 Mbps is recommended for HD channels. For 4K streaming, 25 Mbps or higher is ideal.
How to Set Up IPTV at Home? To set IPTV at home, users only need stable internet, an IPTV subscription, and a streaming device like Formuler Android box, Amazon Firestick or Android box. Simply install IPTV app, login with subscription details, and start watching. we are giving support to our customer on new install.
What devices are compatible with IPTV? Google Tv, Onn, Formuler, come Smart TVs (Samsung, LG), Android TV boxes, Firestick, iOS & Android phones, tablets, and MAG/Enigma2 boxes and more.
Does IPTV work while traveling? Yes, IPTV works globally, as long as you have a stable internet connection, VPN recommend.
How do I install the IPTV app? We offer tutorials and help for Android, Firestick, iOS, and Smart TV setups.
What is the software I have to use to watch IPTV? Many software are availlable i.e. Tivimate, S,mart Players, Smarter Pros, Ibo Players... Peresonaly my prefered player is Tivimate, powerfull can be customise(Premium version) or MITV Online offer with Formuler Androis box.
IPTV Device Compatibility Guide? IPTV works easily on many devices like Smart TVs, Android boxes, smartphones, tablets, and even computers. Install a compatible app, enter credentials, and begin streaming immediately.
Can IPTV Be Traced? Authorities can potentially track IPTV usage if illegal providers are used. Selecting legal IPTV services and using VPNs ensures privacy and peace of mind.
Can I run the single subscription on multiple devices? No, each subscription is played on one device of your choice and therefore you cannot play it on multiple devices at the same time. If you buy a new device or need to put it on a different device, let us know and we can activate it on your other devices for you. If you want it on two devices at the same time, you will need to purchase two subscriptions.
Which devices does this support? We Support all Major devices and software, including Firestick ,MAG, Chromecast,Formuler, Android, ONN/GoogleTv
Best IPTV Apps for Android and iOS? Apps like IPTV Smarters Pro and TiviMate offer easy interfaces and stable streaming performance. These apps have good user reviews on Android and iOS devices. and MiTV Online offer with Formuler Androis box
Do you Provide m3u links? For IPTV Smarters or Tivimate? Yes , All major streaming apps and devices are supported.
How can I find a certain content? You can use the search in your app
Common IPTV Issues and Solutions? Common issues include buffering, freezing channels, or login problems. Restarting devices, clearing app caches, or reconnecting to the internet typically solves these small issues quickly.
IPTV Troubleshooting Tips? Simple troubleshooting tips are restarting devices, updating apps regularly, checking internet connections, and ensuring the IPTV subscription is active and valid.
Can IPTV Work on Smart TVs? IPTV easily works on most modern Smart TVs. Samsung, LG, and Android TVs typically have IPTV apps ready to install directly from the app store.
How to Record IPTV Streams? Some IPTV apps support built-in recording functions. IPTV users can connect external hard drives or USB storage to their streaming device to save favorite shows directly.
IPTV VPN Recommendations: A VPN increases security and privacy while watching IPTV. Recommended VPNs include ExpressVPN and NordVPN, known for reliability and speed suitable for IPTV streaming.
What Refund Policy you have? We have a 15 days money back guarantee, if we cannot resolve any issue that you are facing.
What is a MAC address and where to find it? Some Tv box utilise this code for subscription, This is a series of letters and numbers (eg 8b:78:43:a1:b5:21) that identifies your TV. Launch the IPTV app on your TV and it will display on the interface.
Future Trends of IPTV Technology: IPTV keeps improving rapidly. Soon, interactive viewing experiences, higher resolutions like 8K, and deeper integration with smart home technology are likely to become common.
How to access channels? You can access channels through smart TVs, streaming devices, computers, and mobile devices with an internet connection.we recommand Formuler Android box.
Can I cancel anytime? Yes, we offer a 15 days money-back guarantee if you're not satisfied with our service.
Can I test your IPTV service? We offer a 24-hour free trial.
What payment methods do you accept? We only accept Interac e-Transfer and PayPal.
Can I access IPTV from multiple devices? You can install your account on multiple devices at any time.
However, only multi-connection subscriptions allow viewing on multiple devices simultaneously. Example: 2 TVs watching at the same time = 2 connections to the account.
Which device can be used for IPTV? Our IPTV services are best accessed with a dedicated IPTV box such as the Formuler Android box, but can work via Android devices (phones), Apple TV, iPhone, Google Chromecast, MAG box in the STB emulator app, and FireStick. NOT COMPATIBLE WITH ROKU!
How Long Does It Take To Process My Order? Orders are processed daily from 8 a.m. to 10 p.m., with varying hours on weekends. We are notified of all orders and payments. Once your payment is received and confirmed, it generally takes 24 hours to complete your order. Processing times may vary on weekends.
Guide (EPG) not loading! If the Electronic Program Guide (EPG) is not loading on an IPTV app on a Firestick, several potential causes may be at play:
1. Insufficient memory/CPU resources: Firestick devices have limited hardware capabilities, and running multiple apps simultaneously can put a strain on these resources, which can hinder the EPG from loading.
2. Network connectivity issues: A stable internet connection is essential for downloading data. If the Firestick has difficulty establishing a reliable connection, it may have difficulty retrieving EPG data.
3. Application compatibility issues: The IPTV app itself may have compatibility issues with the Firestick or the specific version of the operating system it is running on.
4. Corrupted application cache/data: Sometimes, a corrupted cache or data can disrupt application functionality. Clearing the cache and data may resolve this issue.
5. Outdated app version: An outdated version of the app may not function optimally. Ensuring the app is updated to the latest version can improve its performance.
6. VPN interference: If a VPN is used, it may introduce delays or restrictions in data retrieval, affecting the EPG loading.
7. Incorrect EPG URL: If an EPG URL is entered manually, it is crucial to verify its accuracy and adhere to the correct format.
8. Transient Software Glitches: Sometimes, a simple restart of the Firestick or the app can resolve transient software glitches that can prevent the EPG from loading.
9. Firewall/Security Software Configuration: In some cases, security settings may inadvertently block certain network traffic, hindering the ability to download or view the EPG. Using a VPN can effectively resolve this issue.
10. Using a Dedicated IPTV Box: It is crucial to recognize that using a dedicated IPTV box is significantly superior to using a Firestick or other smaller devices with limited memory. These specialized boxes are meticulously designed to handle IPTV and generally offer improved performance and more resources, thus alleviating concerns associated with EPG loading.
By carefully considering these various factors, you will be well-equipped to identify and resolve potential problems with your EPG loading.
What is the required internet speed? If your download speed is no lower than 60 Mbps, then everything should work fine. Note that a VPN may be required to avoid speed slowdowns from your internet provider.
Can I access IPTV from anywhere in the world? You can enjoy our services from anywhere in most countries; you will need a VPN.
install/operation videos
Firestick https://www.youtube.com/watch?v=5CiFyhx5RtE
Tivimate https://www.youtube.com/results?search_query=tivimate
ONN, Google TV https://www.youtube.com/watch?v=Z0hyLYP7u4